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Customer service is the most important aspect of our business, and we want to be there whenever and wherever you need us. If at any time you need advice, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company, we want to hear from you.
We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:
Our store open hour is from 8:00AM – 6:00PM (GMT+8) Monday to Friday.
We will response to your emails within 24 hours during weekdays. The turnaround time can take up to 48 hours during weekends, delay may also caused by time zone differences. Please also check both of your inbox and spam/junk folders in your www.wellqhome.com email accounts when you expecting an acknowledgement. We wish you enjoy shopping via www.wellqhome.com